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Privacy Policy

Effective Date: 22-09-2025

Last Updated: 22-09-2025

1. Introduction

Webivus (“we,” “our,” “us”) provides an AI-powered SaaS platform designed to help users manage and interact with their WordPress websites through natural language commands. Protecting your privacy and ensuring transparency is fundamental to us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have. By using Webivus, you agree to this policy. If you do not agree, you must discontinue use of our services.

2. Information We Collect

  • Account Information: Email address, Password (hashed), Payment details (processed securely by third-party providers).
  • Website Connection Data: Website URL(s), authentication tokens/keys (encrypted).
  • Operational Data: Chat history, action logs, AI-generated snippets (temporarily retained).
  • Exclusions: No plugin code, theme code, or database access.
  • Optional Information: Feedback, survey responses, support communications.

3. How We Use Your Information

  • To provide Webivus services (connection, AI, rollback).
  • To improve accuracy, performance, and user experience.
  • To maintain security and detect abuse.
  • To send essential communications (account notices, billing).
  • For analytics and product development.

4. Rollback vs Backups

Webivus offers rollback features to revert changes made through the system. However, Webivus does not provide backups of your website. It is your responsibility to maintain backups. Webivus is not liable for data loss or downtime due to lack of backups.

5. Sharing & Disclosure of Data

We do not sell or rent your personal information. Limited sharing occurs with:

  • Service providers (cloud, email, payment).
  • Legal authorities if required by law.
  • Business transfers (acquisition/merger).

6. Data Retention

Retention depends on type: account data (while active), chat logs ([X days/months]), billing records (as required by law). Data deletion requests: [email protected].

7. Security Measures

  • Encrypted storage (AES-256).
  • TLS/SSL communication.
  • Access control & monitoring.
  • Audits and penetration testing.

Limitation of Liability: No system is 100% secure. Webivus cannot be held liable for breaches beyond reasonable control.

8. Your Rights

Depending on your jurisdiction (GDPR, CCPA, etc.), you may request access, correction, deletion, portability, or opt-out. Contact: [email protected].

9. International Data Transfers

Webivus may transfer data globally, ensuring adequate safeguards such as standard contractual clauses.

10. Children’s Privacy

Services are not directed to under-16s. We do not knowingly collect children’s data.

11. Updates to this Policy

We may update this Privacy Policy. Check the “Last Updated” date for changes.

12. Contact Us

Email: [email protected]